Return and Refund Policy
Unless otherwise stated on the product page, you can return items within 30 days of the ship date. Items should be returned in their original product packaging.
We will send a pre-paid shipping return label via email if the return is a result of our error. Please print the label and affix it to your package.
All items must be in original packaging. Simply send the item to the address listed below. Be sure to include a copy of your packing slip with order number for quick processing.
Soup of Success, 907 Oakland Avenue, Elkhart, IN 46516
Refund & Replacement Information
Upon arrival at our warehouse all returned items are inspected. Your refund or replacement will be processed after we receive, inspect, and verify your return.
We will process your refund or replacement within 7 business days (not including Saturday, Sunday, or holidays) of delivery to our return center.